It’s a week after the motel went dark, and Viv has to call the police while working her night shift. She considered quitting and going back home to Illinois, but she wasn’t sure what she would tell her mother. After seeing the woman in the flowered dress, she feels the need to stay in Fell and find out what happened to her. There are a few people checked into the motel that night. Earlier Viv purchased a notebook and has begun writing in it, noting everything that happened the night the lights went out at the motel.

Viv goes to the vending machine, and a Thunderbird pulls into the parking lot; it looks brand new. A woman in her late twenties with dark, short hair gets out and goes to the room where a man with no luggage is staying. Viv overhears the man call the woman Helen, and as the man opens his door, she hears the woman call him Robert. The door swings shut and the room goes black. When she finds her way to the door, it swings closed again, and she hears the ice machine turn off. Something shoves her and she hits the candy machine with her shoulder.