During COVID-19, the Street Team responds with fervor and sets to work helping their patients as they’ve always done—with an impressive response. Jim meets with the team mostly via Zoom due to his vulnerable status.

Kidder describes a portrait gallery that Jim has been working on. The portraits hanging outside Jim’s office are images of the many people Jim and his team have treated over the years. Kidder tours the images with him as he tells the stories of the people portrayed. He tells Kidder that initially, he felt that taking photos was invasive. However, a woman named Gretel told Jim that should her estranged children ever look for her, she wants them to have an image they can be proud of.