Sarah and Helen are in the ski lodge. Helen does not feel well, so she says she is going back to the house to take a nap with Linus.

Sarah goes out for a walk by herself. She ends up at the building next door, which houses the NEHSA. A staffer named Mike Green introduces himself. When Sarah says her name, Mike replies that they have been expecting her. Helen came in a few weeks ago and started filling out paperwork for Sarah.

Sarah expects Mike to offer the ski sled to her, which she plans to reject. Instead, he tells her that she is now a snowboarder. Sarah protests that she does not know how to snowboard, but Mike says they will teach her.

Mike shows her an adaptive snowboard, which has a hand-rail screwed in front of the boot bindings, like a grab bar. Mike explains that since Sarah cannot find her left leg, they will lock it next to the right leg on the board, so she does not have to lift or steer it. He demonstrates how to turn by shifting his balance back and forth. Sarah copies awkwardly.

Mike says that he will snowboard facing her at first, then will snowboard behind her with a tether to help her regulate her speed.