Understanding a variety of topics can enhance one’s ability to fit into different settings. One approach to becoming a conversational “chameleon” is to engage in activities outside of one’s usual interests at least once a month. This exposure can provide knowledge and questions related to a particular field or hobby, making one sound like an insider.

Asking engaging job or hobby-related questions is termed “Jobbledygook.” The right questions establish rapport and signal one’s value as a conversational partner. After initiating conversation, it’s best to change topics before revealing one’s limited expertise.

To build rapport through conversations, especially with people from specific industries, it’s useful to know what “hot buttons” are prevalent in their industries. This method, “Baring Their Hot Button” (153), goes beyond generic questions. For example, independent booksellers may be concerned about competition from larger chains, accountants may worry about liability insurance, and artists may discuss art prices and market trends. Being informed about these subjects makes one better equipped to engage in meaningful dialogue.