Maks begins his interview with Packwood joined by his well-dressed sister Maud. Packwood wants to know if Emma has a boyfriend and if she has any other secrets. Maks reveals that she took the El home a few weeks ago and purchased a blue ribbon, despite her family not having any money. Maks decides not to reveal her visit to the dance hall. Maks reminds him that he only found the watch chain under her pillow. He tells Packwood of the dismal conditions in which she is being held. Packwood is only helping Maks because Donck is his friend. Maks will work as a bellboy and take orders from Mr. Trevor. He should do his service work all the while watching for clues. Maks asks him the two questions for which Donck needed answers: Did the man give Packwood a good report on Emma, and what is the room number in which the theft occurred? Packwood says he will do his best to find the answers.

Packwood leads him to the telephone table. Maks has heard of telephones but never used one. He is introduced to Mr. Trevor and sits with another bellboy waiting for instructions. Maks is summoned to fetch Mr.