John Rodriguez, most often referred to by his nickname “Control,” is the narrator and protagonist. Control is thoughtful, athletic, smart, power-hungry, prideful, observant, careful, non-committal, and logical. He describes himself as a “fixer” and enjoys problem-solving. Based on his love of solutions and his keen, smart perspective, Control believes he can enter new situations and point out areas of improvement. He wants to not only be able to command himself, but he craves the respect and power of leadership. Thus, his job as the director fits his personality well; in this role, Control immerses himself in a tough problem (solving Area X) and exercises his authority over others, though people like Grace do not listen to him. Being undermined upsets Control, as he yearns to be valued and admired like his powerful mother Jackie. Control often feels he has fallen short, especially after he failed in his first mission in the field.

Control's biggest flaw is his extreme need to be in control of his life. He wants his surroundings, cohorts, and even superiors to fit into his ideals, and for the people and environment to work with him, rather than against him.